Here to help
We love hearing from our customers and helping them as best we can! Get in touch any time by email at contact@taylorturner.co.uk or by filling in the form below and we will answer as quickly as possible. You can also text us for a call back +44 (0)7479 905883 and we will contact you once we have downed tools for the day.
About the Brand
Where do we make your bags? We make everything from our small workshop in Hollym on the Holderness coast, 200m away overlooking the North Sea.
Who is behind the brand? Chris is the maker and with the help of Becky we have slowly been building a business that we are most passionate about.
Why choose us? We believe in quality. Quality of the beautiful material that is the aniline vegetable tanned leather we have selected and also in the quality of the craftsmanship that goes in to each and every bag. We aim to deliver functional, durable bags that not only look better and better with age but will also perform without fail.
Products
Do you take custom orders? Not currently. It is something we would love to do but can't manage with just the two of us.
Can I order a bag in a different color? For an order of more than one bag it is something we can discuss.
How long should they last? Vegetable tanned leather is such an incredible material that with a little bit of maintenance it can last a lifetime. We offer a two year guarantee against defective workmanship and materials and thereafter a repair not replace service in which we will fully repair or refurbish your beloved bag in years to come.
Returns
Can I return a bag? If it is completely unused and within 14 days of you receiving your bag, then yes you can. We are keen to make this as easy as we can for you. We will send you a tracked return label for you to use at the post office, just make sure you keep your proof of postage.